Frequently Asked Questions
Find answers to common questions about Aneu and how we can help you build better relationships.
What is Aneu?
Aneu is an AI companion app that provides personalized guidance for building stronger relationships. Using advanced AI technology, Aneu learns about your personality and communication style to offer proactive support and insights for navigating social situations and deepening connections with others.
Is Aneu medical advice or therapy?
No. Aneu is for informational and entertainment purposes only and does not constitute medical advice, professional counseling, or therapy. We do not provide medical diagnosis, treatment, or emergency care. No doctor-patient or therapist-patient relationship is created. For medical or mental health concerns, please consult licensed healthcare professionals.
How do you protect my privacy?
We use industry-standard encryption to protect your data and never sell your personal information to third parties. You maintain full control over your data and can delete your account and all associated information at any time. For detailed information, please review our Privacy Policy.
How much does Aneu cost?
Aneu offers both free and premium subscription features. Subscription fees and available plans are displayed in the app. You can view current pricing and manage your subscription through your device's app store settings.
How do I cancel my subscription?
You can cancel your subscription at any time through your device's app store settings (App Store for iOS or Google Play for Android). You must cancel before your renewal date to avoid being charged for the next billing cycle. Your subscription will remain active until the end of your current billing period.
Can I delete my account and data?
Yes, you can delete your account and all associated data at any time through the app settings or by contacting our support team. This will permanently remove all your information from our servers.
How do I contact support?
You can contact our support team by emailing info@aneu.ai or through the app's help section. We typically respond within 24 hours.
What if I need crisis support?
Aneu is not a replacement for professional mental health services or crisis intervention. If you're experiencing a mental health emergency, please contact emergency services (911) or a crisis helpline immediately. For ongoing mental health support, please consult with licensed professionals.
Still Have Questions?
We're here to help! If you can't find the answer you're looking for, please don't hesitate to reach out.
Email us at info@aneu.ai or contact us through the app's support feature.