PRIVACY POLICY
Last Updated: April 23, 2025
This Privacy Policy describes the privacy practices of Aneu Technologies Corp. (“Aneu” “we”, “us”, or “our”) and how we handle personal information that we collect via our websites and mobile applications (collectively, the “Service”), how we use and disclose your personal information, how long we retain it, and what choices you have about it.
When you use Aneu, you’re trusting us with your information. We understand it’s a tremendous responsibility, and we work hard to protect your information and put you in control.
How Our Service Works
Aneu is proud to offer our flagship Service, your “Navigator”, a digital companion designed for emotional intelligence, social fluency, and to support your goals, growth, and wellness. Getting started is simple: just create an account, and your Navigator will ask you to describe yourself and your goals. We’ll also offer you the chance to sign up for a paid subscription if you want access to our premium Services.
Personal Information We Collect
Personal information you provide:
Contact details
such as your first and last name, email and mailing addresses, and phone number.
Biographical details
such as your date of birth, place of work or education, personal interests and background, gender, age, dating preferences, physical characteristics, personal description, life experiences, and geographic location. We also learn about your interests and your preferences over time through your use of the Service to personalize your conversations and the features of the Service.
Sensitive data
that you may choose to voluntarily provide to assist our AI-powered Services in providing guidance, such as your political views, religious views, racial or ethnic origin, sexual orientation, and philosophical beliefs.
Health data
that may choose to voluntarily provide to assist our AI-powered Services in providing guidance. We handle this health data in line with our Consumer Health Data Privacy Policy.
Content and metadata
of any conversations you have with our Services that you send when using the Service, including messages you send and the replies that you receive.
Photos, videos or other content
that you choose to send and associated metadata, such as the time, date, and place the photo, video or other content was taken or uploaded. We may also scan, monitor, store, and analyze the content you provide to us using third-party services for several purposes, including for anti-fraud purposes, for the assessment of whether the content is consistent with our terms of service, to help identify your interests and activities and to help us provide better support and guidance for you. To share photos and videos, we may request to access your device camera roll and camera with your permission. If you need to update your permissions, you can do so in the “Settings” section on your device.
Payment data
needed to complete your subscription and/or make other purchases on or through our Services (including name, payment card information, billing information), and your purchase history. Payments are processed through our payment processors, which include Apple and Google. We do not store payment card information.
Communications
that we exchange with you, including when you contact us with questions, feedback or otherwise.
Marketing data
such as your preferences for receiving our marketing communications and details about your engagement with them.
Other data
not specifically listed here, which we will use as described in this Privacy Policy or as otherwise disclosed at the time of collection.
Where you provide us with the personal information of third parties, such as your friends or your partner, it is your responsibility to inform them about the processing of their personal information in accordance with this Privacy Policy, and to confirm that they have given their permission.
Automatic data collection.
We, our service providers and our business partners may automatically log and combine information about you, your computer or mobile device, and your interaction over time with the Services, online resources and our communications, such as:
Device data
such as your computer’s or mobile device’s operating system type and version, manufacturer and model, browser type, screen resolution, device type (e.g., phone, tablet), IP address, unique identifiers (including identifiers used for advertising purposes), language settings, and general location information such as city, state, or geographic area.
Online activity data
such as pages or screens you viewed, how long you spent on a page or screen, the website you visited before Browse to the Services, navigation paths between pages or screens, information about your activity on a page or screen, access times, duration of access, and whether you have opened or otherwise engage with our communications, such as our marketing emails or clicked links or files within them.
We collect this information using cookies and other similar technologies. For more information, please visit our Cookie Policy.
Third-party sources.
We may combine personal information we receive from you with information we obtain from other sources, such as:
Social media information
We may maintain pages on social media platforms, such as Facebook, Instagram, LinkedIn, and X (formerly Twitter) that collect and process your personal information in accordance with their own privacy policies. When you visit or interact with our pages on those platforms, you or the platforms may provide us with information through the platform.
Third-party integrations
When you link to or connect Aneu with a third-party service (e.g. Google Calendar), you direct the service to send us information as controlled by that service, or as authorized by you via your settings at that service. The information we receive from the third-party service depends on the settings, permissions and privacy policy controlled by that third-party service. You should always check the privacy settings and notices in the relevant third-party services to understand what data may be disclosed to us or shared with our Service.
Other sources
We may obtain your personal information from other third parties, such as marketing partners, data providers, and publicly available sources.
How We Use Personal Information
We use personal information for the following purposes or as otherwise described at the time of collection:
Providing and supporting our Services
We use personal information to operate, maintain, and provide you with our Services, including to allow you to have tailored conversations and interactions with our AI-powered Services.
Communicating with you about our services
We use personal information to respond to your requests, provide user support, and communicate with you about our services, including by sending announcements, updates, security alerts, and support and administrative messages.
Improving, monitoring, and personalizing our Services
including to allow our AI-powered Services to learn from your interactions to improve its conversational abilities.
Research and development
We may use personal information for research and development purposes, including to analyze and improve the services and our business. As part of these activities, we may create or use aggregated, de-identified or other anonymized data from personal information we collect. We use anonymization techniques to remove information that makes the data personally identifiable to you. We may use this deidentified data and share it with third parties for our lawful business purposes, including to analyze and improve the services and promote our business.
Direct marketing
We and our service providers may collect and use personal information for the marketing purposes. For example, we may, from time-to-time, send you direct marketing emails as permitted by law, including, but not limited to, notifying you of special promotions, offers and events via email. You may opt out of our marketing emails as described in the “Marketing communications opt-out” section below.
Compliance and protection
We may use personal information to comply with legal obligations, and to defend us against legal claims or disputes, including to: protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims); audit our internal processes for compliance with legal and contractual requirements and internal policies; enforce the terms and conditions that govern the services; prevent, identify, investigate, and deter fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft; and comply with applicable laws, lawful requests and legal process, such as to respond to subpoenas or requests from government authorities.
How We Disclose Personal Information
No mobile number information will be shared with third parties/affiliates for marketing/promotional purposes.
For operational and legal purposes, we may disclose personal information to certain entities and individuals as outlined below:
Service providers
Companies and individuals that provide services on our behalf or help us operate the services or our business (such as support service providers, hosting, information technology, email delivery, and website analytics services).
Professional advisors
Professional advisors, such as lawyers, auditors, bankers, and insurers, where necessary in the course of the professional services that they render to us.
Authorities and others
Law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate for the compliance and protection purposes described above.
Business transferees
Acquirers and other relevant participants in business transactions (or negotiations for such transactions) involving a corporate divestiture, merger, consolidation, acquisition, reorganization, sale, or other disposition of all or any portion of the business or assets of, or equity interests in, Aneu (including, in connection with a bankruptcy or similar proceedings).
Other third parties
where applicable, at your direction or with your consent.
Third-Party AI Technology
Our services leverage third-party AI technology provided by our service providers. This technology is trained on real-world data to help us understand your messages and prepare our responses.
We will disclose conversations and chat history to AI technology providers to generate intelligent and personalized responses in conversations with users. We require these AI providers to use your information only to support our Services, and we do not allow them to use this data to train their AI models for the benefit of other users.
Privacy Rights and Choices
Marketing communications opt-out.
You may opt out of marketing-related emails, text messages, and other communications by following the opt-out or unsubscribe instructions in the communications you receive from us. You may also contact us as provided in the How to Contact Us section below to unsubscribe or learn more about our do-not-call policy. Even if you opt out of marketing-related communications, you may continue to receive service-related and other non-marketing emails.
Online tracking opt-out.
You can opt out of third-party cookies as described in our Cookie Policy.
Personal information requests.
We also offer you choices that affect how we handle the personal information that we control. Depending on your location and the nature of your interactions with our services, you may request the following in relation to personal information:
Information about how we have collected and used personal information. We have made this information available to you without having to request it by including it in this Privacy Policy.
Access to a copy of the personal information that we have collected about you. Where applicable, we will provide the information in a portable, machine-readable, readily usable format.
Correction of personal information that is inaccurate or out of date.
Deletion of personal information that we no longer need to provide the Services or for other lawful purposes.
Appeal our denial of your personal information request by contacting us as set out in the “How to Contact Us” section below.
To make a request, please email us as provided in the How to Contact Us section below. We may ask for specific information from you to help us confirm your identity. You are entitled to exercise the rights described above free from discrimination.
Limits on your choices.
In some instances, your choices may be limited, such as where fulfilling your request would impair the rights of others, our ability to provide a service you have requested, or our ability to comply with our legal obligations and enforce our legal rights. If you are not satisfied with how we address your request, you may submit a complaint by contacting us as provided in the How to Contact Us section below.
Other Sites and Services
Our services may contain links to websites and other online services operated by third parties. In addition, our content may be integrated into web pages or other online services that are not associated with us. These links and integrations are not an endorsement of, or representation that we are affiliated with, any third-party. We do not control websites or online services operated by third parties, and we are not responsible for their actions. This Privacy Policy does not apply to such third-party sites or services.
Security
We use reasonable organizational, technical, and administrative measures designed to protect against unauthorized access, misuse, loss, disclosure, alteration, and destruction of personal information we maintain. Unfortunately, data transmission over the internet cannot be guaranteed as completely secure. Therefore, while we strive to protect your personal information, we cannot guarantee the security of personal information.
Children’s Privacy
Our services are not intended for use by children under 18 years of age. If we learn that we have collected personal information through the services from a child under 18 without the consent of the child’s parent or guardian as required by law, we will delete it.
Retention of Personal Information
Where required under applicable laws, we retain personal information only for as long as is necessary to fulfil the purposes for which it was collected and processed, in accordance with our retention policies, and in accordance with applicable laws and regulatory obligations or until you withdraw your consent (where applicable).
To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of personal information, the purposes for which we use personal information and whether we can achieve those purposes through other means, and the applicable legal and regulatory requirements.
Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on the website.
How to Contact Us
Responsible entity: Aneu Technologies Corp. is the entity responsible for the processing of personal information under this Privacy Policy.
Contact us: If you have any questions or comments about this Policy, our privacy practices, or if you would like to exercise your rights with respect to your personal information, please contact us by email at info@aneu.ai.
Cookie Policy
This Cookie Policy explains how Aneu Technologies Corp. (“Aneu” “we”, “us”, or “our”) uses cookies and similar technologies in connection with our Service, including tools such as web beacons and tracking pixels. This Cookie Policy refers to all these technologies collectively as “cookies.”
You are free to set your browser or operating system settings to limit or decline cookies which are not necessary for the functioning of our websites, but by doing so, you may not be able to use certain features on our websites or take full advantage of all of our offerings.
In certain circumstances, we collect personal information about you through these cookies which may include your IP address, information about the way you use our websites, your choice of Internet browser, the type of device you’re accessing our websites from and where you are in the world. Please read our Privacy Policy to understand our privacy practices regarding our collection and use of such personal information.
If you have any questions or concerns about the Cookie Policy, please contact us at info@aneu.ai or as otherwise described in our Privacy Policy.
What are cookies and similar technologies?
Cookies
are text files that websites store on a visitor’s device to uniquely identify the visitor’s browser or to store information or settings in the browser for the purpose of helping you navigate between pages efficiently, remembering your preferences, enabling functionality, engaging in advertising, and helping us understand activity and patterns.
Local storage technologies
like HTML5, provide cookie-equivalent functionality but can store larger amounts of data, including on your device outside of your browser in connection with specific applications.
Web beacons
also known as pixel tags or clear GIFs, are used to demonstrate that a webpage or email was accessed or opened, or that certain content was viewed or clicked.
We may use both persistent cookies and session cookies. Persistent cookies stay on your device for a set period of time or until you delete them, while session cookies are deleted once you close your web browser.
The cookies placed through your use of our website are either set by us (first-party cookies) or by a third party at our request (third-party cookies).
What types of cookies do we use?
We use the following categories of cookies:
Essential
We use essential cookies to help make our website usable by enabling basic functions like page navigation and access to secure areas of the website. You can set your browser to block or alert you about these cookies, but then some parts of the websites will not work.
Functionality / performance
We use these cookies to enhance the functionality and performance of the services.
Analytics
These cookies help us understand how you interact with our websites by providing information such as the pages visited, the time spent on the websites, and any issues encountered, such as error messages. The information these cookies collect are for the purposes of generating aggregated statistics and they help us improve the way our websites work.
Advertising/targeting cookies
We and our third-party advertising partners use these cookies to collect information about how you use our website and use that information to serve online ads that may be relevant to your interests. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests. Additionally, they enable features like content sharing and social plug-ins from social networking platforms, which may also use the data collected to serve targeted advertisements.
Email Interaction Technology
Our emails may contain web beacons to tell us whether they are opened and verify any clicks through to links within an email. We (and our marketing service provider on our behalf) use this information to help us understand how an email campaign performed, what types of emails and content our recipients find interesting, and what actions our recipients took, so we can improve our email campaigns in the future and make our emails more relevant to our recipients. If you do not wish the web beacon to be downloaded onto your device, you should select to receive emails from us in plain text rather than HTML.
How can you control the use of cookies?
Depending on where you access the services from, you may be presented with a cookie banner or other tool to provide permissions prior to non-Essential cookies being set. In this case, we only set these non-Essential cookies with your consent.
You can also limit online tracking by:
Blocking cookies in your browser. Most browsers let you remove or reject cookies. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. For more information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit www.allaboutcookies.org. Use the following links to learn more about how to control cookies and online tracking through your browser: Firefox; Chrome; Microsoft Edge; Safari (Mac); Safari (Mobile/iOS).
Using privacy plug-ins or browsers. You can block our websites from setting cookies used for interest-based ads by using a browser with privacy features, like Brave, or installing browser plugins like Privacy Badger, Ghostery, or uBlock Origin, and configuring them to block third party cookies/trackers.
Google Analytics. We use Google Analytics to help us better understand how people engage with our services by collecting information and creating reports about how users use our services. For more information on Google Analytics, click here. For more information about Google’s privacy practices, click here. You can opt out of Google Analytics by downloading and installing the browser plug-in available at: https://tools.google.com/dlpage/gaoptout.
Advertising industry opt out tools. You can also use these opt out options to limit use of your information for interest-based advertising by participating companies: Digital Advertising Alliance for Websites: optout.aboutads.info; Network Advertising Initiative: optout.networkadvertising.org.
Platform opt-outs. Some advertising partners offer opt-out features that let you opt out of use of your information for interest-based advertising, including: Google; Facebook. Note that because these opt out mechanisms are specific to the device or browser on which they are exercised, you will need to opt out on every browser and device that you use.
Do Not Track. Some Internet browsers can be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” or similar signals. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.
Changes to our Cookie Policy
We keep our Cookie Policy under regular review, and we will include any updates on this page.
Contacting us
If you have any questions about this Cookie Policy or our privacy practices, please contact us by email at info@aneu.ai.